Chapter 24: A Simulated Listening Typewriter: John Gould Plays the Wizard of Oz
Chris Schmandt
MIT Media Lab, Cambridge, Massachusetts, U.S.A.
J. Gould, J. Conti, and T. Hovanyecz, 1983: "Composing Letters with a Simulated Listening Typewriter"
Summary
The author opens this paper by explaining how he was part of some of the first speech recognition projects and transitions to the work of John Gould. While his experiment is known to have a "Wizard of Oz" definition because it wasn't really a speech recognition system, it did give some valid information in user studies and specifications of such a system and how it would be accepted by others.
Discussion
I knew by the title that this would be an twisted outcome. Personally I would be disappointed if I found out I was deceived by a system and it wasn't legitimate. Nonetheless this experiment did show some interesting factors to take into consideration when developing a system which does speech recognition.
Chapter 25: Seeing the Hole in Space
Steve Harrison
Virginia Tech, Blacksburg, Virginia, U.S.A.
K. Galloway and S. Rabinowitz, 1980: Hole in Space (video)
Summary
The author explains his time at Xerox PARC in 1985 and the Media Space Project (electronically created shared work spaces), which led to encountering the Hole in Space project. Through a friends referral the author meets two artist. Kit Galloway and Sherrie Rabinowitz, which worked in the "astetetic research in telecommunications." Through video-mediated connection the Hole in Space was created, which was between the sidewalks in the Lincoln Center in New York and through the Century City in Los Angeles. It didn't consist of user instructions, local feedback monitor explanatory didactics, but just a projected black-and-white image of the other location. People behaved in ways that they didn't normally with strangers they encountered on sidewalks and they were engaged with each other. It was through video mediation that these people created an event and even 'community.' This led to further experiments in electronic cafes but weren't as successful due to the growth of the Internet.
Discussion
I found the ending of this paper rather interesting. In talking about the Hole in Space I began to recall how we connect to different parts of the world through CMCs and different networks. I can understand why this was probably an intriguing concept back when this project first came into play; however, with the advancement with technology and the Internet it's something that we might take for granted.
Chapter 26: Edward Tufte's 1+1 = 3
Scott Jenson
Google, Mountain View, California, U.S.A.
E.R. Tufte, 1990: Envisioning Information
Summary
The paper opens up with a quote from Edward R. Tufte about the principle of 1+1=3 in information design. The author takes the scenario of the buttons in an elevator and his horrified experience of accidentally closed the elevator doors instead of opening them, because he pressed the wrong button. In an effort to correct the two "sins" he mentioned with the principle of 1+1=3 were reducing the clutter by for example, using pictures to symbolize the meaning versus shapes that could be misinterpreted. The second "sin" he mentions is to remove the choice altogether. Since the choice to close the doors, in his opinion used to hurry the process of the elevator because someone was in a hurry, it wasn't absolutely essential. In working to correcting the 1+1=3 it minimizes that problem and makes a process more effective on a technical aspect.
Discussion
This was something that I was just pondering on today as I was exiting the garage where I park my car. I have noticed how those buttons can sometimes be misused, or in my case I might press a button out of habit, even when the doors are already closing (I don't really know why I do that, probably a delayed reaction which is common for me, but I digress). I have noticed the effectiveness of pictures in my travels around the world. I picked up on that in airports (probably because I was in Germany or Estonia where I couldn't read descriptions). I also liked the idea of color coding objects to guide certain behaviors.
Chapter 27: Typographic Space: A Fusion of Design and Technology
Jodi Forlizzi
Carnegie Mellon University, Pittsburgh, Pennsylvania, U.S.A.
D. Small, S. Ishizaki, and M. Cooper, 1994: "Typographic Space"
Summary
This paper describes the typographic space system which allowed three dimensional graphics to allow the designer/programmer to apply basic typographic attributes, which included the attribute of motion. This led to the focus of kinetic typography and the RSVP technique which was used to convey an intention of emotion in that message. It could indicate the pitch, loudness and tempo changing by the size of the text. Through mimicking human actions it could convey emotion and used in portraying characters and dialogue.
Discussion
I've seen this concept implemented in a video of a speech where the phrases in a speech where written out and the text was animated with various sizes and colors, so I could see how this is an effective method of communicating a message. The author closes this paper talking about it's been implemented in movies and I can see how this would also be effective. I think it also emphasizes the meaning of the statement because you can associate the various kinetic factors to understand the message.
Chapter 28: Making Sense of Sense Making
Steve Whittaker
University of Sheffield, Sheffield, U.K.
A. Kidd, 1994: "The Marks Are on the Knowledge Worker"
Summary
Analyzing how store and organize our data two claims are made: Memory prosthesis, computers are mainly used for passive storage of information but it may not be useful according to the author of the original paper. Second, sense making is not well done with computers with the current way of techniques of organization, such as the use of folders. Theirs is a distinction between making sense of something and managing tasks. The author states that AI won't help because it's not effective in task management. Now that we're in the digital era where it's vital to remember we process new information as well as valued the stored information.
Discussion
A valid topic to ponder and remember, however I found it strange how the paper just kept reinforcing the concepts by introducing new questions. Maybe I enjoy papers that introduce a concept and then show experiments and results to work towards making that topic more effective at solving a desired problem. I can understand the concerns because I can vividly remember the times I'm trying to go through old saved information to find some specific file and how all I really have is my distant memory of where I put it and the fact that I try to organize them in a chronological order.
Chapter 34: Revisiting an Ethnocritical Approach to HCI: Verbal Privilege and Translation
Micheal J. Muller
IBM Research, Cambridge, Massachusetts, U.S.A.
A. Krupat, 1992: Ethnocriticism: Ethnography, History, Literature
Summary
What began as an initial interest in finding ways to think about the Native American cultural works the author also got new insights in ethics, politics, and epistemology. This provided people involved in HCI a new perspective on some of the current problems but useful solutions. Taken from the history involving the Native Americans the HCI ethnohistorian can often analyze work based on their own. They are often trying to fit their results to the rules of evidence and argumentation that are used by the 'higher power'. So in order to do things correctly it's important to mediate between both groups. The author explains the three major principles of multiculturalism, polyvocal polity and heterogeneity and closes with the ethnocritical heuristics of the analyst's location, translation as a core process in HCI and verbal prvilige as a core problem in HCI.
Discussion
Before this class I don't think I was as aware of how valuable concepts from anthropology are to the field of technology, specifically in research. It's very important to take into consideration how we analyze things in order to get the fair results and if you want your findings to have truthful impact.
Chapter 6: A Creative Programming Environment
Henry Lieberman
MIT Media Lab, Cambridge, Massachusetts, U.S.A.
D.C. Smith, 1977 "Pygmalion: A Creative Programming Environment"
Summary
This researcher began in doing research at MIT Artificial Intelligence Lab string to make programming teachable to young children in a way that they could explore, hypothesize, experiment and understand what math and science was all about. When given a copy of a thesis from Standford (1975) it related back to his original interest. It introduced Pygmalion: A Creative Programming Environment and the author and advisor were well known work in Henry's particular line of interest, but was a thesis in both computer science and philosophy. The author then recollects his encounter with Smith and his first experience with Pygmalion and how it crashed. Although there were no backups, there were many innovations of Pygmalion, which had a focus in the notations and meanings behind graphical programming languages. One of the most important ideas that the author had was to "program by example" and it lead to supporting creativity through visual programming by example. Some of the lessons the author took from Pygmalion for today's HCI are: don't let big questions scare you; think globally, act locally; hunt for good stuff, even in the out-of-the-way places; teach by example. In closing something like this probably wouldn't be accepted in HCI today, but it should hold the possibility of profoundly transforming the field with discoveries like this particular one.
Discussion
I thought this was an interesting paper. I appreciated hearing about the author's experience with the original thesis writer. I could connect to this concept because I've always been someone who is focused on working with youth and making programming something that can be graphically represented, understandable and fun.
Chapter 7: Fundamentals in HCI: Learning the Value of Consistency and User Models
Sara Bly
Sara Bly Consulting, Oregon, U.S.A.
The Xerox Red Book: Star Functionality Specification, Revision 5.3 for Start-1, 1981
Summary
The author opens up this paper talking about the system called Xerox Star and the documentation called Xerox Red Book. The book is organized around two categories document creation and document management. There were three aspects that was impacting to the user: user interface specification, consistency, and desktop metaphor. The user interface combined a number of innovations from personal computing, GUI, mouse input device, the office metaphor, email, windows and LAN. This interface design is still in use today. There was consistency in how the functions where implemented in the system. The Desktop metaphor is based on it's office-like function features.
Discussion
I found this as an interesting way to describe the functionality of a computer system. It had some obvious factors that I never really deemed as important, but now that I've read this paper I see how valuable and under appreciated they are at times.
Chapter 9: The Disappearing Computer
Norbert A. Streitz
Fraunhofer IPSI, Darmstadt, Germany
M. Weiser, 1991: "The Computer for the 21st Century"
Summary
The concept of the disappearing computer was for the 21 century. The author of this paper ponders on how we are now in the 21st century, the time intended for this concept. The goal of this concept was to minimize the interaction problem. Live Board was a computer that was designed to test this concept. Building on the Live Board system allowed the DOLPHIN system to be put in place. The author notes the shift between human-computer interaction to human-information interaction and human-human-interaction and cooperation, which implies the computer should disappear from the scene. The author points out two types of disappearance: physical and mental. Physical being size and mental being that they are no longer seen as computers but everyday objects. They then transition to LiveBoard to Romeware where it spans an entire wall. They also emphasize the importance of smart, people-oriented systems.
Discussion
The first thing that came to mind when seeing the title was how we are seeing a disappearing factor in today's society. Just looking at how computers have gotten smaller in size and a lot of technology has gotten smaller. I do believe we have several devices that we don't see as computers anymore, but rather vital objects that are a part of our life.
Chapter 10: It Really Is All About Location
Anind K. Dey
Carnegie Mellon University, Pittsburgh, Pennsylvania, U.S.A.
R. Want, A. Hopper, V. Flacao, and J. Gibbons, 1992: "the Active Badge Location System"
Summary
The phrase "location, location, location" is not only applicable to businesses but to technology as well. The Active Badge is introduced in the paper and they discuss it's capabilities to be able to track a person based on just wearing the badge, based on picking up sensor input. They tried this on a study done with 32 employees for two weeks. Although they found that the system could be compromised, for example they could stop tracking by just not wearing the badge. Nonetheless, based on this invention it led people to study more intently and 16 years after the Active Badge the use of GPS and network services became very popular.
Discussion
I found it interesting to learn about a system similar to our present day GPS navigation systems. Over the years this has been a novel design that is now very useful for many, many things.
Chapter 46: The Essential Role of Mental Models in HCI: Card, Moran, and Newell
Kate Ehrlich
IBM Research, Cambridge, Massachusetts, U.S.A.
S.K. Card, T. Moran, and A. Newell, 1983: The Psychology of Human-Computer Interaction
Summary
This paper describes the psychology behind computer-human interaction, specifically the mental models used in CHI. The mental models outlined earlier were GOMS, which stood for Goals, Operators, Methods, Selectional Rules. Goals represented the set of things that the user wanted to do using the computer. Operators are the actions that belong to the user's skills. Methods were the sequence and subgoals accomplish the overall goal. Selectional rules correspond to the multiple methods that could be done to do some task. The model would have to specify what method is to be used to accomplish the task.
Discussion
This reminds me of something I would have found in "The Design of Everyday Things." I think a lot of times we don't realize how valuable it is to specify the Selectional rules because it can cause confusion since there is often multiple ways of performing a task.
Chapter 47: A Most Fitting Law
Gary M. Olson
University of Michigan, Ann Arbor, Michigan, U.S.A.
P.M. Fitts, 1954: "The Information Capacity of the Human Motor System in Controlling the Amplitude of Movement"
Summary
Based on information from psychology Fitts's law is introduced MT = a + b log2 (2A/W) where MT is movement time, a and b are constants, A is distance of movement and W is the width of the target. A number of ideas came from the understanding of Fitts's law. The value of the edge on the screen. One of the things that Mac and Windows do differently. The value of pop-up menus, selecting from a pop up window, Fittsizing a menu, organization of walking menus, expanding items as you move toward them. While there are a number of movements which Fitts's Law is too simple, but it does factor into a successful design.
Discussion
The user interface of a Mac and Windows computer is different indeed. I do appreciate the menu layout on Mac's versus Windows can get confusing because they aren't always directly on the edge. I think maintaining the Fitts's Law is applicable when it comes to designing a successful interface to avoid confusion.